Everest Customer Feedback

At Everest, we pride ourselves on offering excellent products and service. We like it when we have positive Customer Feedback. Here is some of the feedback we have received from past customers:

Dear Shainith,I just wanted to write and say thank you so much for the fantastic customer service we have had from Everrest.

From the beginning when I met you at the showroom and you showed me the different materials and also kindly gave us a discount to the gentlemen who fitted the curtains who were polite and very professional.

Also, thank you for rushing our order thru, you totally exceeded our expectations with regards to the delivery/fitting timing.

We will certainly be recommending you to friends.

Many thanks again,

Ms C
26th July 2017

Dear Everrest,We don’t often feel inclined to share feedback on services we have had from companies; however, in this case, we feel compelled to share our thoughts on our recent experience with you. By far, this has been one of the most positive experiences we have ever had with custom craftsman services in this region. From the moment we entered the store, the sales associate was helpful, he gave thoughtful opinions, and never tried to pressure us into anything. In fact, he looked for some products and similar materials that he thought would be of equal quality but cost us less. Once we made our decisions on materials to recover our dining room furniture and re-upholster our outdoor furniture cushions, they came to our home to pick up the furniture at the time they said and within a couple of days. We thought such a big job would take several weeks at least, but in about a week we got a call that it was ready! While sceptical of the quality based on price and the short time, we were astounded by how perfect they were. In fact, they were better than the originals. Furthermore, we were pleasantly surprised with the added cushioning that they inserted to help make them perfect. Thank you! Everrest, you did an exceptional job that exceeded all expectations. I do not understand why we haven’t been using your service before now. We will be back! Thank you so much for the amazing service and work you do.

Mr & Mrs H
8th May 2017

I am sending this email to say a big thank you to the whole Everrest team in particular to Ali.
I would like to express sincere thanks for upholstering our sofa. The entire service from collecting our furniture to delivering it was amazing.
Every person we dealt with was professional, informative, honest and had good manners.
We are extremely happy with our “new” sofa.
Thank you Ali and the team

Mrs P
12th Oct 2016

Good evening,

I received my custom made bench cushion and pillows this week and I am extremely happy with the quality and the look. Thank you!

Ali the salesperson I dealt with via phone, whatsapp and in person was a true professional and always prompt in getting back to me. I only wanted the bench cushion but ended up adding two custom made pillows to the order, so he is clearly an asset to your sales team.

I will be recommending Everrest to my friends!

Thanks again, it was a pleasure dealing with Ali and your company.

Cheers,

Mrs M
18th July 2016
Dear Ali,
Just a quick note to say thank you to you and the full team at Everest for our custom bed order.
My wife and I are very pleased with our experience, from pre-sales through to fabrication and keeping us updated along the way. The final delivery and installation went very smoothly thanks to your staff. We are extremely happy with the quality of craftsmanship …the end result looks like a bed from a designer brand. We will definitely recommend you to our friends.
Mr & Mrs A
23rd May 2016
Dear Sirs, I just received my two headboards and corner sofa yesterday. I have to say they are the best I have made yet in Dubai. The headboards are fantastic quality, as is the sofa. My contact at Everest was very helpful throughout the process. I will be sure to go back to him again when I need further furniture made.
Thanks again.
R
24th April 2016
Hi there,just wanted to say thank you for a fantastic job on my garden shade. We are just delighted!! Couple of great touches – wee zips to secure the ‘arms’ and a built-in tie back – brilliant. Please pass on my thanks to the whole team for a job well done!! Regards C
18th April 2016
The sofas and cushions have been delivered and they look fantastic.  Thanks a lot.
I will pass by end of next week to order the rest of the furniture i need.
N
12th April 2016

I took a trip to the factory in Al Quoz, met with Bala, chose the material (so much to choose from) and my old bed was collected soon after. A week or so later, my bed was returned with new larger headboard in place, completely reupholstered, looking absolutely amazing! . The finish is perfect – I’m so impressed and hence why I wish to praise Bala and his team by writing this recommendation.
thanks!
Ms B
19th November 2014

This email is a big thank you for your wonderful service. I have had 2 lamps shades re-covered, and today I received my 2 couches back that I had recovered at Everest. They look wonderful! Your service was efficient and everyone was helpful and most professional. I am looking forward to doing business with you again soon, and I will most certainly tell everyone I know of the wonderful service.

Thank you Bala and your team.
18th September 2014

This is a follow up on the work done by yourselves.

We received the chair back last week and were amazed by the workmanship carried out. One of the legs had a crack right through it, and it has been restored so well, we are not able to tell which leg was damaged. The upholstery and padding are perfect.

Please pass on our sincere thanks to your team who worked on this chair, which is an antique and has been restored to it’s original quality!

Kind regards,
Ms C
22nd January 2014

Just wanted to say how pleased I am with the sofa and chairs that you reupholstered for me. Given that you made them for me 7 years ago and they look brand new, it’s pretty impressive. Upholstery was only due to them being cream and me having chosen the colour before my two children came along with their habitually sticky fingers and grimy shoes! You do great work at a reasonable price and were even happy to come to Abu Dhabi for us. I would recommend you to anyone. many many thanks. R

7th Jan 2014

Mr Bala, for a 2nd time of engaging Everest to recover select pieces of furniture, as well as recommending your services to friends, you and your team have, again, made me a very happy customer. My expectations were high as I chose a fabric that is well-regarded and high-end (Sanderson) and the ottoman (Sweet Chestnut) and sofa bed scatter cushions (Dandelion Clocks) look fabulous! I will definitely see you soon for more recovering jobs!! Thank you, A

30th OCT 2013

I just wanted to send a note to say we were very happy with:

1) The quality of the bed and Roman Blinds which you made for us

2) The flexibility, quality and standards of the delivery and workmen

3) The receptiveness and helpfulness of the ladies who answered the phone and helped co-ordinate the delivery etc.

Overall we are very happy with your company and will recommend you to all of our friends.

Regards

Mr C and Ms T

27th OCT 2013

I would like to inform you of my experience with Everest over the past 10years.

I have always dealt with Mrs.Pat and Mr Bala Krishnan, I have to inform you of my immense thanks for being able to work with someone of such professionalism.

Mr. Bala. is an absolute pleasure to work with. He is respectful, polite and always extremely helpful.

Mr Bala is such a credit to your company. Because of him I recommend your company to everyone looking for any kind of upholstery, curtain, furniture and fabric work.

I look forward to continuing to use your company with the excellent service of Bala.

Warmest Regards,

Ms F

Dear Bala & Everest Staff,

Thank you so very much for the fantastic job done on our new sofa. The quality is amazing and the professionalism of your company was unmatched. We plan to recommend you to all our friends and will surely return to you in the future. Thank you once again for a wonderful addition to our new home.

Best regards,
Mr & Mrs G

Dear Everest

Thank you so much for such a beautiful job with all the blinds and curtains.

They are all so beautifully made and perfectly installed..!

We are very happy with the results – thanks again

Very best regards
M & J

Dear Pat,

I am writing to say thank you for your services. We were most impressed by the gentlemen who installed the pieces and the quality of the product you supplied to us was of a very high standard. Please pass on my compliments to Bashir.

Kind regards,
B

Dear Pat,

Thanks so much for sending me the samples which I received today. I am very happy to just have the blinds as discussed and happy still that these are in budget.
It was a pleasure meeting you and I hope to see more of you when I move to Dubai the end of August.

I have visited many manufacturers and producers in the far East, and I must say that I am so impressed and happy to see a good company operating with well cared for laborers. Totally inspirational we look forward to updates…. Well done!

With kindest regards
Ms C

Dear Pat,

I like to tell you that we are very happy with the 2 white chairs and the white bed!!
The quality is fantastic and the service and the communication is fabulous.
It’s very nice to see how you have build this company bravo!! This is unlike here in Dubai.

I already brought a friend with me to order something too!!

Again thank you so much for the wonderful job you did!!

Regards,
S & M

Dear Pat,

The Sofas look wonderful. Here’s a quick photo. Thanks for everything.

Kind regards,
J

Pat

We love the curtains and blinds you have provided.

Many Thanks,
MR D

Hi, I wanted to thank you, I am thrilled with the quality of the blind and your installation men were professional and did an excellent job of fitting it.

Thank you
Ms S

I just want to assure you I really love the blinds that you have made for my living room and bedroom!
Kind regards,

Ms R

Hi Pat,
Happy New Year to you and yours!!! I wanted to let you know that the beautiful leather chair has had someone sitting in it every moment since it arrived. Our youngest son (all six feet five inches of him) thinks of it as “his” chair. Perfect for the big men in this house. Thank you so much for arranging the timely delivery .

See you soon.

Thanks again and best wishes for a happy New Year.

Best regards,
Ms H